Wanted to sleep late but the train woke me up around 6 am. I think if someone next door is showering the television will not have any volume, just warning you. Turned on the TV (which is an old set by the way) and no volume just a buzzing noise, then finally volume. The fixture light was not working, so I had to climb onto the vanity to hit the florescent lights so they could come on so I could put on my makeup. Got back to my room later that night and only one of the lamps had a light that worked. Bad decision, walked in light bulbs in lamps were out, light over the sink was out, so I called the front desk and the lady said she would send 'him over' to fix that. Please note that you may contact me Via email minute I booked this hotel, because everything was sold out. Today is Wednesday, I believe Friday is enough time to have this issue corrected. Refund the full pre-paid price which was told would not be charged but was back to my card, and I will not take further action. I am giving this hotel the opportunity to correct this, as of now I have only been refunded $183.10, which is not correct. I did this for 2 days, Im sorry but i do not believe this property is so busy that they do not have time to answer the phone within a 2 days span that i tried. I waited 15-20 min called back, still no answer. she told me she had to call someone to get that approved and i should call back in 20 min, i agreed.ģ0 minutes later, I call the hotel back, but received no answer. I called right then to release the room for someone who may have been waiting on an opening, the lady that answered was very hard to understand on the phone her language dialect was very strong which made it hard for me to understand, however i advised her that i was charged and need to be credited.

I didn't mind at the time being that we would be arriving to check in shortly, until we received a phone call from the work crew and suddenly (as ive noticed with this line of work) changed location and we were heading to Florida and no longer need the room. typically hotels Authorize the first night which is understandable, but this was a actual charge for the entire stay. Shortly after making reservation with Rye, I received notification that my card was charged for $276.00 ( which was the agreed upon rate for the 3 days i had booked it for). I asked very clearly if I decide to check out or cancel will i be charged, Rye said no. Hotels in this area for this time are VERY hard to come by, So i booked it. He advised me that he has a king N/S avail for $79. My Husband was working with the hurricane guys in this area for the recent storm Laura,Marco, That affected this area.

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